HMRC closes self assessment helpline for three months

15 Jun 2023

HMRC is planning to close its self assessment tax helpline for three months over the summer to focus call centre resources on dealing with other problem calls.

All calls to the helpline on 0300 200 3310 will be redirected to digital services over the period to give HMRC time to deal with other more urgent phone enquiries.

The helpline will be closed for three months from Monday 12 June until Monday 4 September.

During this time HMRC said it will 'trial directing self assessment queries from the helpline to the department's digital services, including its online guidance, digital assistant and webchat'.

HMRC will increase the number of advisers available on webchat, the online service helpline and the extra support team helpline.

Angela MacDonald, Deputy CEO and Second Permanent Secretary at HMRC, said: 'We continually review our services to see how they can best serve the public and we are taking steps to improve them.'

We are experienced in self assessment matters and dealing with HMRC. Please contact us if you have any queries.


xero quickbooks.png sage.png kashflow.png
Copyright

© 2024 Mark J Rees LLP. All rights reserved.

We use cookies on this website, you can find more information about cookies here.
Contact Us

Please call:
0116 2549018

Address
Mark J Rees LLP, Granville Hall, Granville Road, Leicester, Leicestershire LE1 7RU

Mark J Rees LLP is a Limited Liability Partnership Registered in England & Wales Number OC362074. A list of members’ names is available at the business address. MJR, Mark J Rees and MJR Wealth Management are trading styles of Mark J Rees LLP which is registered to carry on audit work in the UK by the Institute of Chartered Accountants in England and Wales and authorised and regulated by the Financial Conduct Authority.

‘Partner’ refers to a director of a corporate member.